SDR Manager (MilX)

Who We Are: AIR Media-Tech is a global Media Tech company and a key driver of the worldwide Creator Economy. Over the past 15+ years, we have evolved into the powerful AIR Creators Ecosystem, an innovative space operating at the intersection of AI, FinTech, Web3, and Big Data. Our unified product hub, AIR Marketplace (featuring 30+ tools), empowers creators and brands to scale their reach, optimize distribution, and break through financial ceilings.

AIR at a Glance:

• 1 Trillion Views: A milestone we have already surpassed alongside our YouTube partners.
• Global Scale: We partner with 3,500+ creators across 70 countries and operate from main hubs in the US, Canada, and Ukraine.
• Top-Tier Partnerships: An official YouTube Certified Partner and a Microsoft Trusted Vendor.
• Next-Gen Technologies: We develop cutting-edge tools ranging from AI-powered video localization (for global market expansion) to Web3 financial solutions and smart contracts.

Mission & Culture: We build technologies that serve as a global launchpad for creators. Our corporate DNA is rooted in a data-driven approach, agility, and a relentless commitment to delve deep into processes and deliver measurable ROI.

Our Impact: Deeply proud of our Ukrainian roots, we systematically support our country through our proprietary foundation, Stand by Ukraine, fulfilling the critical needs of the Armed Forces of Ukraine, military hospitals, and local shelters.

About MilX: 

MilX (https://milx.app/en) is a fintech platform built to help YouTube creators manage their YouTube monetization effortlessly. We're growing fast and need a Sales Manager to expand our reach and build solid client relationships.

Position Goal: 

The main goal of the SDR Manager is the timely and high-quality processing of inbound leads (responses to cold emails and website form applications), their qualification, and successfully guiding creators to the registration stage and connecting their YouTube channel to the service.

Responsibilities:

• Respond to lead inquiries from cold email campaigns and website forms: providing initial responses, writing follow-ups, and maintaining dialogue until registration and channel connection.
• Review YouTube channels (monetization, views, content originality) and qualify leads before responding.
• Track lead statuses and log reasons for rejection in the HubSpot CRM system.
• Escalate large channels and non-standard creator requests to the manager.
• Work in the support department during the first 1-1.5 months: answering typical creator questions and performing moderation tasks.
• Moving forward, assist the support team as needed.

Our Requirements:

• Minimum of 1 year of experience as an SDR, inside sales, or in customer support with email correspondence in English.
• English proficiency at a B2-C1 level (both written and spoken).
• Experience working with CRM systems.
• Genuine interest in the creator economy, passion for the world of bloggers and YouTube, or a strong desire to develop specifically in this field.
• Openness and excellent communication skills: the ability to easily start a conversation with an unfamiliar creator and maintain the dialogue until a result is achieved.
• Autonomy: the ability to figure things out independently first before turning to the team.
• Attention to detail: carefully checking the channel before replying and accurately updating statuses in the CRM.
• Focus on quality over quantity: writing personalized and thoughtful emails without relying on mass templates.

Nice to Have (Advantages for the candidate, but not mandatory):

• Knowledge of Spanish: this will open up opportunities to work with creators from Latin America, with whom the team currently does not cooperate due to the language barrier.
• Experience in Fintech, payment services, or SaaS.
• Understanding of YouTube monetization mechanisms and principles.
• Hands-on experience working specifically with the HubSpot platform.

Company Values:

• Exceptional expertise - striving to be the best in our field.
• Meticulous - delving deeply into the client's business at the client level.
• Flexible - accepting change as an integral part of the business.
• ROI-oriented - our primary focus is affecting income growth and reducing costs, then everything else.
• Data-driven - making data-driven assumptions and decisions.
• Appreciation - feedback and recognition: the ability to notice, evaluate, encourage, acknowledge, and make adjustments.

Our Hiring Process:

1. Talent screen (30 min): Initial culture and communication check.
2. Hiring manager deep-dive (1 hour): Assessment of hard skills and competencies required for the position.
3. Test task.
4. Pre-Offer call and offer.

Do you want to be involved in outstanding projects? Send us your resume. If we feel you could be a good fit, we will contact you soon!